How do we use the information we collect?
The KCA only uses the contact information collected from homeowners and residents (name, address, phone numbers, email addresses, etc.) to conduct the business of the KCA—your homeowner’s association—such as collecting monthly assessments, issuing facilities passes, organizing and publicizing community activities, and the like. The KCA collects information on usage of facilities, including the pools and fitness room, and advance registration for certain events for capacity planning and to improve facilities and future events.
We may occasionally hire companies to provide services to the KCA or residents—or allow service providers like tennis and swim instructors, yoga teachers, etc. to use KCA facilities to offer services to residents—but we’ll only provide them your contact information with your express written permission and only for the purposes of providing those services—not for solicitation or redistribution (again, without your express written consent).
AND UNDER NO CIRCUMSTANCES WILL THE KCA OR CMC SELL YOUR PERSONALLY IDENTIFIABLE INFORMATION TO ANY THIRD-PARTY.
If you provide us your email address for this purpose, we will send you our electronic newsletter, The Kentlands Express, and/or occasional email to alert you to community events or inform you of news of community interest. You may unsubscribe from the Express or event alerts by following the instructions that are included in the e-mails that you receive.
If you provide us your cell phone number to subscribe to KCA text-message alerts, we will only use that number to send those alerts, and you can unsubscribe at any time.
What information do we collect automatically online?
When you visit our website, we collect information about your visit that does not identify you personally. We can tell the type of computer, browser, and Web service you are using. We also know the date, time, and pages you visit. Collecting this information helps us design the site to suit your needs.
A “cookie” is a small text file that is stored on your computer and makes it easy for you to move around a website without having to continually re-enter your name, password, preferences, and the like.
What additional information do we collect about you online?
If you ask us a question through this site, we collect your contact information so we can respond to you. If we do not already have it, we do not keep this information after we answer you unless you specifically give us permission to do so.
Our site uses Google Analytics to help us understand how visitors engage with the website. We abide by Google policies. It and other third parties may also track you, but we cannot control their policies.
Do we share the information we collect online?
We do not share any information about you unless we are required by law to do so for authorized law enforcement, homeland security and national security.
What are our information practices for children?
We do not have information specifically for children on our website.
Who should I contact if I have more questions on the KCA’s information practices?
If you have questions about our policies, please contact us by:
By email: GeneralManager@kentlandsusa.com
By phone: 301-948-2071
Kentlands Citizens Assembly
485 Tschiffely Square Rd
Gaithersburg, Maryland 20878